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Appendix

Bluelink

Bluelink service

Bluelink is a connected car service offered by Hyundai Motor Company, which provides remote control, safety/security and vehicle care services based on the latest information and communications technologies. You can enjoy a safe and smart driving experience with Bluelink.
When you subscribe to Bluelink, the following services are provided at no cost for the specified period of time. For more details about the free trial period, visit the company website at https://www.hyundai.com.
Item
Description
Remote controls
  • Climate control
  • Remote door open/lock
  • Parking location check
  • Vehicle condition check
Safety services
  • Automatic notification of airbag deployment
  • SOS emergency road service
  • Theft tracking
  • Anti-theft alarm
  • Rear Occupant Alert
  • Driver Attention Warning
  • Valet mode
Vehicle care service
  • Vehicle diagnosis
  • Monthly report
  • Notification
Link to Vehicle Control
  • Car to Home
  • Audio streaming
  • Digital key 2
Personalization service
  • Vehicle Settings
  • Digital Picture Frame
  • Favorite Tracks
  • SoundHound Search History
  • Calendar
  • Available services may differ depending on the vehicle model, system type, and type of subscribed service.
  • Some service conditions may be changed, added, or terminated according to the service policy of the company.
  • The screen may change while updating the App.
  • Use the Media Remote Control on Bluelink to control the system. To disconnect from the Media Remote Control, press ► Disconnect Remote Controller.

Service restrictions

Bluelink services are provided via the mobile communication network. Accordingly, the service may be restricted depending on the mobile communication network conditions. Check the network signal strength icon () at the top of the screen to check your mobile communication status.
  • It is recommended to use the service when there are four or more signal bars in the icon.
  • Depending on the network signal status, access to Bluelink may be restricted in the following locations:
  • Inside a building or tunnel
  • Mountain or forest area
  • Road close to a cliff
  • Area densely populated with tall buildings
  • Road under expressway or multi-level road
  • Communication shadow area according to the telecommunication service provider's network coverage policy
The service may not be available or restricted under the following conditions. The company assumes no responsibility for unavailable or restricted service under the following conditions:
  • The service is disabled or delayed by your mobile carrier.
  • (The company is not responsible for delayed, temporarily unavailable, or disabled services due to physical limitations of the mobile network while in use or change in the service provider's operations and policy.)
  • The vehicle is located in an area where mobile communication service is unavailable.
  • Access is suspended due to unpaid bills.
  • The vehicle or device with Bluelink has been arbitrarily repaired or removed.
  • Power is not supplied to the Bluelink device due to battery discharge, natural disaster, or excessive shock.
  • The vehicle is located in an area where radio signals cannot be received properly due to satellite problems or radio signal interferences.
  • Commercial use of the GPS satellite service is unavailable (e.g. conversion to paid service).
  • A problem occurs due to negligence while using the service.
  • The service cannot be provided normally due to system maintenance, part replacement, system failure, natural disaster, national emergency, or excessive service traffic.
  • After the vehicle is stopped, several services such as remote climate control, remote door lock, parking location check, theft tracking, and anti-theft alarm are provided for up to 168 hours for current supply stability.
  • Available Bluelink services may be changed, removed, or added without notice based on the company policy.
For more information on terms and conditions for use, see the terms and conditions of Bluelink at the company website.

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