Using safety and security services

Bluelink offers various services in the event of an emergency or accident. Some of these include:

This feature provides you with immediate assistance in the event of an accident or when any airbag is deployed. If an accident occurs, an Auto Collision Notification signal including your location and customer information, will be automatically transmitted to the response center.

Once received, a response specialist will attempt to establish voice communications with you and forward any pertinent information to Bluelink emergency services.

The Auto Collision Notification feature is subject to adequate mobile network coverage, signal strength, and battery power, and is only available in the 50 US states.

You may also require Bluelink emergency services.

Vehicle and location information will be sent to a trained response specialist, who will assist in coordinating and dispatching appropriate emergency assistance to you.

If your vehicle is reported stolen, the Bluelink Center can provide assistance to the police in an attempt to recover the vehicle. A stolen vehicle report will be filed with the appropriate police department.

This feature enables law enforcement to gradually reduce the engine power of the vehicle, thus slowing it down to safe levels. A warning will be sent to the driver prior to the slowdown procedure.

This feature enables law enforcement to send a signal to the vehicle that immobilizes the engine management system, thus preventing startup. This feature is only valid when the vehicle ignition is off. If the ignition is on or the engine is running when the signal is sent to the vehicle, the signal will be saved for later immobilization.