Bluelink※ Not Available for Mexico

Using safety and security services

Upon any emergency or accident, you can use various types of assistances.

This service provides you with immediate assistance when an accident occurs and an airbag is deployed. When this happens, an Auto Collision Notification (ACN) signal, containing your customer and location information, will be transmitted to the Bluelink center automatically.

Once the signal is received, a response specialist will attempt to establish voice communications with you and forwards any pertinent information to Bluelink emergency services.

  • The Auto Collision Notification feature is subject to adequate mobile network coverage, signal strength, and battery power, and is only available in the 50 US states.

You can request Bluelink emergency services.

Upon any emergency, press the [] button on the vehicle.

Vehicle information and location will be sent to specially trained response specialists, who assist in coordinating the dispatch of appropriate emergency assistance to you.

  • The response specialist will remain connected with you until the first emergency assistance arrives.
  • To end the SOS call, press the [] button.

When your vehicle is reported stolen, the Bluelink center can provide assistance to the police in an attempt to recover the vehicle. A stolen vehicle report will be filed with the appropriate police department.

Vehicle immobilization

This feature enables law enforcement to send a signal to the vehicle that immobilizes the engine management system, thus preventing startup. This feature is only valid when the vehicle ignition is off. If the ignition is on or the engine is running when the signal is sent to the vehicle, the signal will be saved for later immobilization.