Bluelink service

Bluelink provides connected car services, such as roadside assistance and emergency rescue, via the latest IT and communication technologies.

When you have subscribed to Bluelink, you can access Bluelink services through the buttons on the vehicle. You can also access other useful features through Bluelink menus on the system.

• You must be an active Bluelink subscriber or within the initial free trial period to receive Bluelink services, including Auto Collision Notification.
• Depending on the conditions such as vehicle type, system type, and the subscribed service package, available services may differ.
• Some services may incur additional charges.
• Services may be modified, added, or deleted by changes in the company's policies.

Service restrictions

Bluelink services are provided via the mobile communication network. Accordingly, the service may be restricted depending on the mobile communication network condition. Use the network signal strength icon () at the top of the screen to check the mobile communication status.

• It is recommended to use the service when the number of signal bars in the icon is 4 or more.
• Depending on the network signal status, access to Bluelink may be restricted in the following locations:
  • Inside a building or tunnel
  • Mountain or forest area
  • Road close to a cliff
  • Area densely populated with tall buildings
  • Road under expressway or multi-level road
  • Communication shadow area according to the service provider's network coverage policy

Subscribing to the service

You must activate Bluelink services to use them. An account with www.MyBluelink.ca is required for activation. If you already have an account, enter your account information. If you do not have an account, you can create one by visiting www.MyBluelink.ca. You can also visit your local dealership to create a Bluelink account and activate Bluelink services.

Caution

Do not turn off the vehicle while the activation is in progress. It may cause a system malfunction.

1. Park your vehicle in a safe place.
   • You cannot enter information for service activation while your vehicle is moving.
2. On the All Menus screen, press Bluelink ▶ Bluelink Settings ▶ Activate Service.
3. Follow the on-screen instructions to complete activation.
4. Enter your email address and password.
   • When you have a registered account, press Existing Account and enter your email address and password.
   
5. Press Submit.

• While the activation is in progress, the system buttons are locked.
• If activation fails, contact the Hyundai Customer Relations Center at 1-844-258-5656.
• This activation only allows you to use safety features, such as roadside assistance and emergency services. To use the full services provided by Bluelink, visit https://www.mybluelink.ca and complete your profile.
• When your Bluelink service expires, you can reactivate the service by renewing your subscription on https://www.mybluelink.ca and entering your email address and password again in the Activate Service menu.